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Kivu System.
At KIVU Speciality Coffee we have created an innovative and fast system with integrated proposals that support 360° the needs of your business. With years of experience, specialized knowledge, and high quality products, we stand by your side every step of the way.
Business development.
Loyal to our purpose of spreading the word about coffee, we invest in the continuous growth of Kivu Speciality Coffee so that we can support our partners on multiple levels by providing them with all the resources they need at every step of their business. In this regard, we are investing heavily in our infrastructure, our partner network and our human resources, integrating talented staff into our company and upgrading the role of our existing staff to be able to meet the high demands of the industry.
Coffee quality.
Our mission is that the final product received by the consumer is strictly in accordance with all the quality standards we have set. We deliver the coffee with specific roasting deadlines, making sure that it meets the aromatic and flavour potential of the coffee, as well as the
various roasting profiles. The choice of coffee that suits you is determined by your audience and the investment you want to make in the preparation of the final product – in expertise, time and hygiene of the space.
Kivu academy.
Adherence to strict quality standards requires comprehensive theoretical and practical seminars in coffee tasting and preparation of coffee products. KIVU Speciality Coffee’s specially trained and certified SCA trainers undertake the training of your executives by teaching them the secrets of coffee, providing them with high expertise through seminars at the KIVU Academy and on-site at your company.
Technical support.
KIVU Speciality Coffee’s Technical Support team is always ready to respond to your technical needs with speed and professionalism so that your business can continue to operate smoothly. Staffed by skilled professionals with knowledge and experience, our team responds 365 days a year for any breakdown in all technical issues such as: maintenance, repair and upgrades, for the equipment and machines we sell.